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At Comdex Fall 2001, Cyberspace HQ unveiled for the first time, a preview of it's newest product, ServiceTraq. On November 14th, Cyberspace HQ won the prestigious 'Best of COMDEX' award for the Best eBusiness Product of the year.

The Best of COMDEX Awards recognize the most innovative and influential products and technologies introduced at COMDEX Fall 2001, which took place November 12-16, 2001 in Las Vegas. A panel of award-winning editors from CIO, Computerworld, InfoWorld, Network World and PC World judged nearly 400 entries prior to and during the event and announced finalists on Tuesday, November 13th. Award winners were announced in a ceremony on Wednesday, November 14th in Las Vegas.

ServiceTraq is a hosted application, which provides key web services to enable companies to provide first class customer service at an affordable cost. The combination of case management, call center, live chat, knowledge base, survey management, and web collaboration make ServiceTraq the most feature-rich product in the service/crm space, with a pricing model targeted to apply to all levels of business, from SOHO to Enterprise.

About COMDEX / Key3Media...
COMDEX is a Key3Media event. Key3Media Group, Inc., is the world's leading producer of information technology tradeshows and conferences, serving more than 6,000 exhibiting companies and 1.5 million attendees through 60 events in 18 countries. Key3Media's products range from the IT industry's largest exhibitions such as COMDEX and NetWorld+Interop to highly focused events featuring renowned educational programs, custom seminars and specialized vendor marketing programs. For more information about Key3Media, visit

About CIO...
CIO magazine is published by CXO Media Inc. CXO Media serves CIOs, CEOs, CFOs, COOs and other corporate officers who use technology to thrive and prosper in this new era of business. The company strives to enhance partnerships between C-level executives, as well as create opportunities for information technology (IT) and consumer marketers to reach them.



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